One More Time (hereinafter referred to as "we", "our") respects anyone who uses our website or participates in our activities or registers to use our services or online content (hereinafter referred to as "services") of privacy. We will ensure that the personal data collected, transmitted, stored and used will be processed in compliance with the Personal Data (Privacy) Ordinance, Chapter 486, Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the "Ordinance").

The term "personal data" has the meaning as explained in the Ordinance.

Purpose and use of personal data collected

You do not need to provide any personal information to browse or use this website. When you participate in our activities or register to use our services or online content, we will collect your personal information to enable us to provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

The personal information collected by the Company from you may be used for the following purposes:

• Process your membership application, maintain and manage your membership account
• Carry out your instructions, respond to your inquiries or provide you with customer service
• To handle service-related payment instructions or collect outstanding debts for you
• To process, bill and fulfill orders to directly market our services
• Recommend suitable products to you regarding our services or the goods or services you are interested in
• Handle your complaints and account inquiries
• Conduct surveys, research or statistical analysis to improve our products and services and for promotional purposes
• For direct marketing purposes with your consent and to inform you about new products, offers and other special promotions
• Form part of our customer database to enable us to contact you by email, letter, fax, telephone or other means, including to respond to your inquiries
• Use the online services provided by our website, including online shopping and participating in promotional activities
• Check your personal data with information you have provided to us through other means
• Make disclosures as required by applicable laws, rules and regulations
• Any other purpose directly related to the original purpose for which the personal data was collected

Categories of personal data collected

Personal information collected by the Company may include:

1. Your personal information and contact information, such as name, gender, date of birth, ID number, phone number, social media links, email address, residential address, mailing address and/or billing address;
2. Your account information, such as the first and last 4 digits of your credit card account number or user account number;
3. your personal interests; and
4. Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other Internet logged information

Confidentiality, Disclosure and Security of Personal Data

Unless we obtain your written consent, our company will not trade your personal information and contact information for profit. The personal data collected and held by our company will be treated confidentially; however, if it is necessary to perform legal responsibilities in accordance with the provisions or requirements of the law, or to provide you with services, or to perform the original purpose of collecting personal data or a directly related purpose , the Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):

• Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations
• The Company's affiliated companies, sellers or contractors, agents or other service providers involved in the sales and marketing or administration of services, or the provision of goods/services
• Any other person who has a duty of confidentiality to the Company, including group members, information technology consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential
• Banks, financial institutions, credit card issuers or debt collection services

Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customer needs. to any contact company.

The Company will make every reasonable effort to ensure that all personal information we hold is stored in a reliable, secure and secure location.

We will endeavor to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.

Storage of personal data

If you choose or provide a user identification code, password or any other information as part of security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile phone number is used for account login, you should ensure that it is updated promptly by logging into your account in "Account Information" when your mobile phone number is changed or returned to the mobile telecommunications operator. This is important to ensure that your account information is not accessed by a third party who may have gained access to the mobile phone number you have surrendered. You are responsible for protecting your account in this particular manner. We assume no responsibility for this.

Unless we are required by law to retain your personal data for a specific period of time, the Company will only retain the personal data until the original purpose for which the personal data was collected is achieved or for a purpose directly related to it.

direct marketing
The Company intends to use the personal data collected from you for direct marketing purposes and for this purpose, the Company needs to obtain your consent. The Company holds your name, phone number, contact address, social media links, products, transaction patterns and behaviors, and browsing history. The Company may use relevant information for direct marketing of our services.

We may contact you by mail, phone, social media links, text messages, text/image/video messages, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon receipt of your notice, we will stop using your personal data for direct marketing purposes and will not charge you for this purpose.

Use "cookie" files (COOKIES)

A "cookie" file is a small text file that is stored on your computer (or other electronic device) when you enter our website and mobile applications. We use "cookies" on this website to:

• To identify you when you browse this website and mobile application
• Obtain information about your preferences, browsing and browsing behaviour, online activities and internet usage
• Keep track of the items stored in your shopping basket to help you get through the checkout process
• Conduct research and statistical analysis to help us improve our services and better understand our visitors and their requirements and interests
• Make your online activities more efficient and provide a better experience
• Make security measures tighter

The information we obtain using "cookie" files may not contain your personal information. Although we may obtain information from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), it may not be able to identify you. Because non-personal data is mixed with personal data, we treat the data as personal data for the purposes of our privacy policy. Under certain circumstances, we may collect your personal information, but it must be provided voluntarily by you by completing an online form, or when you purchase products (including: toys, models, character figurines, Figures , Figures, dolls, animation peripherals) or collected when using services.

If you do not allow the use of "cookies" files, you can make adjustments on your Internet browser and electronic device. If you disable cookies, you acknowledge that you may not be able to use certain features of our web pages and mobile applications.

Connect the web

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such connection URL, such as clicking on the connection section of any advertiser, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is entirely at your own risk.